E-Governance Projects and Infrastructure Issues

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But it has been seen that the net result of e-governance is more enjoyed by the rich and powerful people than the actual targeted audiences i.e., the poor and the underprivileged. There is an urgent need for the e-planners to come up with cost-effective and self-sustaining solutions in order to bridge the gap of digital divide.

On the other hand, possession of e-governance assets and an access to the Internet does not provide any guarantee that the users will be benefitted by their use:

It is only when all the users are fully aware of the specific benefits that are available and further know how to make the best use of those e-governance assets to derive those required benefits which they seek.

What is needed is a holistic approach to solve the problem of digital divide, having the digital dividends as the sole goal and all other efforts like content, knowledge and access as the means. Let us try to understand the flow from e-governance infrastructure, access and content, and dividends through a Digital Dividend model (Figure 2).

digital dividend model

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